Found them on TikTok, so many great choices according to your budget, great customer service as I was asking so much about the Jewellery. Mr Ginni has been so impatient with me. Once I confirmed my order it was delivered within 48 hours. Only reason not giving them 5 star is because their messaging service is a bit slow they should have more active staff online . Deffo be ordering sometime soon. Insha Allah
Extremely poor customer service, Staff were incredibly disrespectful and rude and prices were outrageous. Highly recommend not to step foot in this store if you don’t want to get scammed. It’s clear to see that your arrogant response to one negative review shows how truly “professional” you claim to be. Looking at how ignorant you are to overlook the truth that is being told allows me to question whether you are fit to even run a business. In the future i’d recommend learning how to treat your customers with respect & honesty. i’m glad that others will be able to see how “idiotic” and “childish” you’re own reaction has been over this issue rather than solving this the correct way.
Visited the store today 3rd Nov 2022 roughly at 4.30pm ish. Was busy inside but plenty of staff around to help. I waited patiently for someone to acknowledge me and help me purchase quite a few big sets. I wanted to spend quite abit as needed to gift jewellery for my sisters wedding. After waiting 10 to 15 mins and being ignored I decided to leave. When I was leaving I said to my husband how rude are the staff to not even acknowledge someone waiting, as I said this a lady heard and asked me if she can help and I said NO and left. I won't go to this store again. Instead I went to another jewellers a few shops down and spent my money on beautiful jewellery there! Much better service than this place. They need to learn how to atleast say hello and acknowledge customers who come in. There were 5 staff members dealing with 1 customer when we arrived. Just rude and arrogant staff, no manners at all.
